rezNG & bookNG

 Central Reservation
& Distribution Platform

Booking Engine

rezNG - Central Reservation & Distribution Platform

Main features

Enables management of price & availability on a channel-by-channel basis
Offers full control over inventory, availability and prices
Delivers incoming bookings in real-time to the PMS
Supports promotional offers, packaged rate plans and confidential contracted rate plans
Management of rate & availability by season & special event
Rooms and Rate plans dependency formulas
Flexible Booking Engine with complex selling strategy
Multi property management with single log in
Call center module available
Cloud Based

Distribution Dashboard with an overview of the Selling Strategy:

• Important KPYs: Occupancy, ADR, RevPar
• Events & Day Types
• Open / Close Status
• OVB Plan
• Min LoS

PMS Connection & Channel Distribution

2 Way PMS interfaces

Real-time exchange of reservations and inventory: Fidelio Suite 8, Opera, Protel, Scrigno et al.

Channel Distribution

Seamless integration to all major OTAs and GDSs

Connection to Metasearch Portals

Trivago, Tripadvisor, Google, Kayak, Wego, Kelkoo etc.

Reports

Bookings, requests and cancellation reports
Pick-up
Income
Lead time
Availability and Rates
Turn away & cancellation reasons

Conversion tracking

Report on how many users reached each step of the booking flow.

Complex selling strategy

Easily define offers

Last Minute & Early Booking offers
Promo Offers
Long Stays
Package Rates Plans
Confidential Contracted Rates
Membership Rates

Combining offers

Combine special and standard offers within a single reservation, even under different conditions, providing guests with more booking flexibility and facilitates sales of the hotels and apartments.

Booking Restrictions

Overbooking
Open/Close availability at different levels (hotel, room, rate, room-rate combo)
Min/Max LoS
Close to Arrival & Close to Departure
Auto close by Lead Time & Low Availability

Yield Management

Easily set up pricing strategy through level management, depending on the occupancy and season and day types

Promo Deals & Discount Corporate Rates

Deals for special guests, available with Promotion codes or Membership

Payment and Pre-payment Gateway Options

Allows the customers to choose from several payment gateway options, to make direct payments, credit card and online banking

Payment and Pre-payment Gateway Options

Allows the customers to choose from several payment gateway options, to make direct payments, credit card and online banking.

Flexible Booking Engine

Fully customized to match the hotel’s brand.

3 different layouts available
Customized template for hotel groups

Responsive design

Intuitive interface and fully responsive. Works well on all devices: desktop, mobile and tablet.
Guests can access the booking engine page from any device.

Booking button, booking widget and Iframe widget

Booking button matching hotel’s website design
Re-sizable iframe, that allows the guests to directly book without leaving the hotel website

Real-time availability calendar

Details about restrictions displayed at mouse over

(CTA/CTD, Min/Max LoS, No Availability etc.)

Simple booking flow

3 - 4 steps

Easy navigation, simple and clean display of available rooms and offers.
Clear rates, including savings – guests are able to see the amount they will be saving in case of special offers and discount campaigns.

Up-selling extra services

Step dedicated to choosing enhancements
Flexible set up of additional services:
• Multiple calculation rules available: flat rate, per room or per person
• Availability periods and pricing seasons
• Different posting rhythms: daily, floating allowance per stay, posting on certain weekdays etc.

Additional services already included in the offer are no longer displayed (no redundant offers).

Multiple rooms bookings

Guests can book multiple rooms within the same reservation, with different stay period, offers, number of guests, additional services etc.

User accounts

Helping customers to book faster, manage existing bookings and view old bookings. Booking as logged in will automatically fill most of the fields on the last step of the booking (Billing & Guests).

Group-hotel booking engine with alternative hotel offered

Single log in to set up selling strategy for each hotel
Generic rooms and rate plans defined at hotel group level
Bookings, request and cancellation in a single inbox for all properties
Pick up, Income and Lead time reports for hotel group

Display of offers and prices according to multiple filters available (i.e.: Hotels, Interests, Offer type).

Stay in touch

Booking Engine Facebook

Direct hotel bookings from the hotel’s facebook page

Call back request

The booker can request to be called back by the hotel staff in a particular day and at a particular time.

Engage with your guest

Automatic pre, during and post stay e-mails

Multiple Languages & Currencies

The Booking Engine supports multiple languages and different currencies.

Pop up messages

Easily inform guests about offers or any other important information.


Available interfaces

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England

Fitzroy House, Crown Street,
Ipswich, Suffolk IP1 3LG, England
Tel: +44 1206 273 687

Germany

Ziegelstrasse 29
10117 Berlin, Germany
Tel: +49 3027 595 256

Netherlands

Soesterbergsestraat 125a
3768mc - Soest, Netherlands
Tel: +31 618 443 578

Romania

Baba Novac 18
400080 Cluj-Napoca, Romania
Tel: +40 364 409 301

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