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surveyNG

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surveyNG empowers to better enhance the reputation of hotels. surveyNG automatically submits post-stay e-mails to guests inviting to complete satisfaction questionnaires.

Your benefits with surveyNG
What does it do and how
What you need to use it

tick3Hoteliers know the customers and determine market segments

tick3Reveals the satisfaction level

tick3Surveys sent by hotels are more often responded to than sent from other sources

tick3The more reviews, the more reliable the reputation when considered by guests

tick3Direct review invitation by hotels supports recency of reputation

tick3The better a hotel reputation and its review volume, the higher the achievable selling price

tick3Increases the occupancy level and revenue maximization

  • Collect Guest Reviews upon Check-Out
  • Collect internal feedback from employees
  • Collect market information with dedicated surveys
  • Unlimited number of questions, participants and responses
  • Recurrent surveys – survey sent on different periods to the same participants
  • Customized survey design to match CI of each hotel
  • Organization of the participants into target groups
  • Possibility to create custom participant groups based on response patterns
  • Possibility to quantify open questions based on theme, feeling (good, average, bad) and response concreteness
  • View responses and compare your hotels or different time periods or different target groups
  • PC and internet connection
  • Sign up for surveyNG

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